- What types of videos can you edit?
We support various types, including short videos, e-commerce promotional videos, promotional videos, vlogs, and mashups, etc. Specific editing can be customized to your needs.
- What materials do I need to provide?
You need to provide the original video, images, music (if any), script, or editing ideas. If you are unsure, we can assist with planning.
- Can I edit according to a specified style?
Yes. You can provide a reference video or a description of the style (such as pacing, subtitle style, color scheme, etc.), and we will try our best to reproduce or optimize it.
- How long does it take to get the finished product?
Depending on the complexity of the project, a first draft is generally provided within 1-3 days. The specific time will be confirmed with you before placing the order.
- Do you support revisions?
Yes. We usually provide 1-2 basic revisions (subject to agreement) for adjusting details or optimizing effects.
- What if I exceed the number of revisions?
Additional revisions or new requirements may incur additional charges, which will be discussed and agreed upon.
- Can the video be used commercially?
Generally, it can be used for personal or commercial purposes after delivery, but please ensure that the materials you provide have legal usage rights.
- Does it include voice-over, subtitles, and special effects?
Basic subtitles, transitions, and simple special effects are usually included in the service; professional voice-over or complex special effects will be quoted separately based on your needs.
- Can I get a refund if I’m not satisfied?
If the project has already started production, a full refund is generally not supported, but we will try our best to make revisions to achieve your satisfaction.
- How do I place an order and start working together?
You can contact customer service to explain your needs → get a quote → pay after confirmation → provide materials → start production.
If you have any other questions, please feel free to contact us. We will provide you with professional advice and efficient service 🎬